Terms & Conditions
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Terms & Conditions
Last updated: December 06, 2025
Acceptance of Terms
By accessing and using the Clothaven website and services, you accept and agree to be bound by the terms and provision of this agreement. These terms apply to all visitors, users, and customers.
Products and Services
- All products are subject to availability
- We reserve the right to limit quantities or discontinue products
- Product images may vary from actual products
- Prices are subject to change without notice
- Custom orders require advance payment and have different return policies
Ordering and Payment
- All orders are subject to acceptance and availability
- We accept various payment methods including credit cards, debit cards and UPI
- Payment must be completed before order processing
- We reserve the right to cancel orders for any reason
- Prices include applicable taxes unless stated otherwise
Shipping and Delivery
- Delivery times are estimates and not guaranteed
- Risk of loss transfers to you upon delivery to the carrier
- We are not responsible for delays beyond our control
- Free shipping applies to orders above ₹999 within India
- Shipping charges apply to orders below minimum threshold
Returns and Exchanges
- Items may be returned within 7 days of delivery
- Products must be in original condition with tags
- Custom or personalized items are not returnable
- Return shipping costs are borne by the customer unless the item is defective
- Refunds will be processed within 5-7 business days
User Conduct
You agree not to:
- Use the website for any unlawful purpose
- Interfere with the website's operation
- Post false or misleading information
- Violate any applicable laws or regulations
Limitation of Liability
Clothaven shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our website or products. Our maximum liability is limited to the amount paid for the specific product or service.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the site constitutes acceptance of the modified terms.
Contact Information
For questions about these Terms & Conditions, please contact us:
Email: clothaven@heritagehavenhub.com
Phone: +91 9211972973